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Frequently Asked Questions

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Explore product categories to match your question to the right product line.

02

View power backup range for inverter and battery-specific guidance.

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+2347001111010 if you need direct support from the team.

Selecting the appropriate inverter depends on several factors:

  • Power Requirements: Calculate the total wattage of appliances you intend to run simultaneously.
  • Battery Compatibility: Ensure the inverter matches the voltage and capacity of your battery bank.
  • Waveform Type: Pure sine wave inverters are ideal for sensitive electronics, while modified sine wave inverters suit less sensitive devices.
  • Efficiency and Features: Look for inverters with high efficiency ratings and features like overload protection and energy-saving modes.

Yes, our inverters and backup systems are compatible with solar panel setups.

Our inverters are designed to be compatible with a wide range of appliances. However, it's essential to:

  • Check Power Ratings: Ensure the appliance's power consumption doesn't exceed the inverter's capacity.
  • Consider Starting Surge: Some appliances, like refrigerators and pumps, have higher starting currents. Ensure the inverter can handle these surges.
  • Waveform Compatibility: Sensitive electronics perform best with pure sine wave inverters.

Relevant safety certifications and standards vary by product line and model. Please check the specific product datasheet or contact our team for the applicable certification details before purchase or project specification.

Yes, we offer customization options for our switchgear products to meet specific industrial requirements. Our team collaborates with clients to design solutions tailored to their operational needs.

Our home appliances are designed with practical energy efficiency in mind, featuring:

  • Efficient components selected to support lower everyday power consumption.
  • Product features that may help reduce energy use, depending on the appliance model and usage pattern.

Yes, we offer comprehensive after-sales service and support, including:

  • Installation Assistance: Guidance and services to ensure proper setup.
  • Maintenance Services: Regular check-ups and servicing to maintain optimal performance.
  • Customer Support: Dedicated helplines and online support for troubleshooting and queries.

Warranty terms vary by product category and model. Please refer to the product documentation, invoice terms, or warranty card for the specific warranty period and coverage.

You can reach our customer support team through:

  • Phone: +2347001111010
  • WhatsApp: +2347031778598
  • Email: info@hausstrom.com
  • Website Contact Form: Contact-us

Yes, we offer international shipping to various countries. Shipping costs and delivery times vary based on location. For specific information, please contact our customer support.
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